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CasePRO™ Features »

Workflow Management Software

Workflow Management Softwareobject shadow

Workflow Management Software

Use the workflow managment software to seamlessly guide you through any type key business processes from the first customer contact to the case completion. Ensure employees are following the correct procedures, completing relevant tasks, collecting documents and sending communications.

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Workflow management for continual improvementobject shadow

Workflow management for continual improvement

Use the data collected in the workflow management software to quickly establish areas for improvement in your organisation. Identify resource and training issues and deal with them quickly.

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Workflows for time managementobject shadow

Workflows for time management

Set preferred deadlines for your activities to ensure all relevant work is carried out on time every time.

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Workflows for document managementobject shadow

Workflows for document management

Scan documents for subsequent review, printing or emailing. No more mislaid documents or wasted storage space. Manage the requesting and receipt of documents to complete each case through the workflow management software.

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Workflow management for communicationobject shadow

Workflow management for communication

Send and receive automated emails, letters and SMS messages as part of your workflow.

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What Our Customers Say

PDP Management Servicesobject shadow

“Improving our collections operation was a key part of our credit and risk strategy but we were restricted by operational and IT restraints. Advanced Software was able to offer a bespoke solution which could be deployed rapidly, and as importantly, deliver the business consulting skills and best practice experiences to support their solid implementation capabilities.”

Benefits

Increased productivity with operators working 70% more cases

Improved cure rate by 24% reducing the number of cases being passed to late collections

Reduced employee costs by 31% with more automation of manual tasks

Decreased net additions to provisions by more than 20%

Improved roll rates as shown by reduction in net flows of over 60%

PDP Management Services

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