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Success Stories

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Moneysupermarket.com

"CasePRO™ has a unique approach that is personable and customer-focused. They put our business needs first and met all deadlines and targets...the software is flexible and easy to use so it can be adapted quickly to our changing business needs and costs are kept down because training requirements are kept to a minimum."

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NM Finance

"At any one time a typical adviser is now handling over 80 cases which is almost a 100% improvement."

"CasePRO™ has vastly increased efficiency and customer turn around times. It has also allowed our advisers to spend more time advising and less time worrying about compliance."

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Smarter Loan

"When we started using CasePRO™ we loaded all the leads into it as they were generated from the call centre and then used CasePRO™ to process the cases, change status codes and add case notes. The CAM's got used to it quickly, the managers loved it and very early on the reporting that replaced our excel spreadsheets gave us some great insights into the business.

We built new screens to make the credit searches more efficient and created workflows for our Quality Team and Value Added Teams who have doubled productivity as a consequence.”
 

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Just Mortgage Packaging

"As a Mortgage Packager we wanted a system that would bring structure and control to our business but at the same time have the flexibility to be designed and configured to meet our own individual company requirements. CasePRO™ brings that control but also allows us to dictate how we want it to work for us, which means we can still be the company we want to be rather than the company our software system forces us to be. CasePRO™ instantly made us proactive on individual cases, it has improved our service and decreased our "days to offer" figures. Backed up with a high quality training and support programme we are certainly glad we placed our trust with CasePRO.”

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Network Data Limited

Network Data offer a Network Solution to support intermediaries in the mortgage and insurance market, and use CasePRO™ to drive their mortgage and secured loans packaging operations.

"Having researched many alternative solutions, we chose CasePRO™ for it's proven reliability, its flexibility for customisation, and its compatibility with our point-of-sale mortgageLink sourcing system.

It provides Network Data with a fast-path route to the development of mortgage packaging software for roll-out to its Appointed Principles later this year.”
 

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PDP Management Services

“Improving our collections operation was a key part of our credit and risk strategy but we were restricted by operational and IT restraints. Advanced Software was able to offer a bespoke solution which could be deployed rapidly, and as importantly, deliver the business consulting skills and best practice experiences to support their solid implementation capabilities.”

Benefits

Increased productivity with operators working 70% more cases

Improved cure rate by 24% reducing the number of cases being passed to late collections

Reduced employee costs by 31% with more automation of manual tasks

Decreased net additions to provisions by more than 20%

Improved roll rates as shown by reduction in net flows of over 60%

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Pure Money

"CasePRO™ gave us all the benefits of having our own cost effective bespoke solution that could be deployed rapidly with a stress free integration and launch. We found the software extremely flexible and versatile, meaning we could adapt it to our exact business needs.

It is incredibly easy to use but when we do have any questions, the team at Advanced Software are very approachable and helpful – always willing to go that extra mile.

As a result CasePRO™ has turned complex business processes in to easy to follow, step by step tasks that not only improve efficiency and productivity but have enhanced customer satisfaction. This dynamic software has added structure to our processes. We would happily recommend it to anyone.”
 

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Moneysupermarket Case Study

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What Our Customers Say

Smarter Loanobject shadow

"When we started using CasePRO™ we loaded all the leads into it as they were generated from the call centre and then used CasePRO™ to process the cases, change status codes and add case notes. The CAM's got used to it quickly, the managers loved it and very early on the reporting that replaced our excel spreadsheets gave us some great insights into the business.

We built new screens to make the credit searches more efficient and created workflows for our Quality Team and Value Added Teams who have doubled productivity as a consequence.”
 

Smarter Loan

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